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For customers using Jitera SaaS, the availability of this feature depends on your plan. Please consult your sales representative for details.

</aside>

  1. Access the account settings page or click the profile avatar at the top left.

  2. Select "Account" from the left column and press the "Multiple factor authentication" button to enable it. A popup will appear asking for your password. Please enter it.

  3. After that, you will be asked to enter a 6-digit authentication code when logging in. You will receive an email containing the authentication code. Please check your inbox.

<aside> ⚠️

If you are using a self-hosted environment provided by a partner, please note that some wording such as email subject and body may differ. Functionality is generally the same.

</aside>

Email subject: Your Verification Code for Jitera

Enter the authentication code on the input screen.

The code is valid for 30 minutes. If it expires, please return to the screen and request a new code via "Resend".

  1. Enter the authentication code from the email and log in.